We allow our customers to exchange or return a product abiding by conditions set for the purpose. You may apply for an Exchange or Return for a product or service within 7 days after you’ve received it.
Conditions for Exchange & Return:
- The product must be unused, unworn, unwashed, unaltered, and without any flaws. Products can be tried on to see if they fit and will still be considered unworn.
- The product must be intact with tags.
- An exchange or return request must be done within 7 days of the purchase.
- All items must be returned in original condition (including all receipts/invoices and packaging).
What if I lose the money receipt/tags/barcode?
- We will consider it if you lose the money receipt or invoice for exchanges. In that case, you will need to provide the purchase contact number so we can check your purchase history.
- The exchange offer will no longer be valid anymore for any irreparable damage or bending of the tags.
How Can I Exchange my Products?
After purchasing any product(s) you can exchange your products easily. First you need to talk our customer service asssociate, after consulting with our customer service associate. After receiving the product, we will contact you and arrange the shipment of your exchange product. It should meet all the conditions specified in the Conditions for Exchange and Return section.
Please note, if there is any problem from our side, we will offer free returns, exchanges, or refunds otherwise, the customer will have to bear the expenses of the return shipping.
Refund Policy
If you are not satisfied with your purchase, you can return the product and get a full refund. You only need to provide the shipping charges.